Last Updated: 17th January 2020 This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our website, https://www.immunifyme.com .

If you see an undefined term in this Privacy Policy, it has the same definition as in our Terms of Service. When this policy mentions “ImmunifyMe,” “we,” “us,” or “our” it refers to the“Immunifyme Healthcare Technologies Pvt. Ltd (registered in India); Immunifyme Healthtec Pvt. Ltd (registered in Sri Lanka); Immunifyme Healthtec SARLS (registered in Luxemburg), the company(ies) responsible for your information under this Privacy Policy.

The Website uses a third-party payment gateway, and you will be also providing your information, including personal information, to the same when you are making a payment towards the services that you may avail from the Website. Your private and personal information to such payment gateway shall be governed by its own privacy policy which you may access from the payments page.

  1. 1. INFORMATION WE COLLECT
    1. Information You Give to Us. Information that is necessary for the use of the Website. We ask for and collect your personal information about you when you use the Website. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
    2. Account Information. When you sign up on the Website, we require certain information such as your first name, last name, email address, phone number, medical history and documents. To use certain features of the Website, we may ask you to provide additional information, which may include your address as well.
    3. Payment Information. To use certain features of the Website (such as to make payment towards the products and/or services), we may require you to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of payments via the payment gateway.
    4. Communications with ImmunifyMe. When you communicate with ImmunifyMe or use the Website to communicate with us, we collect information about your communication and any information you choose to provide.
    5. Information you choose to give us. You may choose to provide us with additional personal information in order to obtain a better user experience when using the Website. This additional information will be processed based on your consent.
    6. Other Information. You may otherwise choose to provide us information when you fill in a form, conduct a search, respond to surveys, post to community forums, participate in promotions, or use other features on the Website (if available and applicable).
    7. Information provided to the payment gateway. The payment gateway may require the information as is necessary for the adequate performance of the contract with you and to comply with applicable law (such as anti-money laundering regulations). Without it, you will not be able to use the payment gateway. Such information that is collected will be controlled by and shall be liable to be protected by the payment gateway provider under its own terms of service and privacy policy.
    8. Information We Automatically Collect from Your Use of the Website. When you use the Website, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Website.
    9. Geo-location Information. When you use certain features of the Website, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device’s GPS to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu. The Website may also collect this information even when you are not using the app if this connection is enabled through your settings or device permissions.
    10. Usage Information. We collect information about your interactions with the Website such as the pages or content you view, your searches for a product/service that is provided by ImmunifyMe, and other actions on the Website.
    11. Log Data and Device Information. We automatically collect log data and device information when you access and use the Website, even if you have not created an account with ImmunifyMe and/or the Website or logged in. That information includes, among other things: details about how you’ve used the Website (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the Website.
    12. Cookies and Similar Technologies. We use cookies and other similar technologies. We may also allow our business partners to use these tracking technologies on the Website or engage others to track your behavior on our behalf.
    13. Information We Collect from Third Parties. ImmunifyMe may collect information, including personal information, which others provide about you when they use the Website or reach the Website through a third-party, or obtain information from other sources and combine that with information we collect through the Website. We do not control, supervise or are responsible for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.
    14. Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you. We may receive information about you and your activities on and off the Website through partnerships, or about your experiences and interactions from our partner ad networks.
  2. 2. HOW WE USE INFORMATION WE COLLECT
    1. We use, store, and process information, including personal information, about you to provide, understand, improve, and develop the Website, create and maintain a trusted and safer environment and comply with our legal obligations and enable you to access and use the Website.
    2. We may use the information to operate, protect, improve, and optimize the Website and experience, such as by performing analytics and conducting research.
    3. Provide customer service. Send you service or support messages, updates, security alerts, and account notifications.
    4. If you provide us with your contacts’ information, we may process this information: (i) to facilitate your referral invitations, (ii) send your requests for references, (iii) for fraud detection and prevention, (iv)to facilitate the use of the license and/or services purchased by you; and (v) for any purpose you authorize at the time of collection.
    5. Create and Maintain a Trusted and Safer Environment.
    6. Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.
    7. Conduct security investigations and risk assessments.
    8. Verify or authenticate information or identifications provided by you.
    9. Conduct checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required.
    10. Comply with our legal obligations.
    11. Enforce our Terms of Service and other policies.
    12. We process this information given our legitimate interest in protecting the Website, to measure the adequate performance of our contract with you, and to comply with applicable laws.
    13. We may use the information shared by you to send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences (including information about ImmunifyMe or partner campaigns and services) and social media advertising through social media platforms such as Facebook or Google).
    14. We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications.
  3. 3. SHARING AND DISCLOSURE:
    1. With Your Consent. Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third party application or website to access your registered account or when you participate in promotional and/or other activities conducted by ImmunifyMe partners or third parties. You understand and agree that the information being provided by you pertains to minors (children), and by using the Website and Services you give express consent to process your information and use the same without any personal identifiers for the purposes of creating reports/statistical information/informational reports that may be published on a public forum/platforms.
    2. Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights. ImmunifyMe may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against ImmunifyMe, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Service, or (v) to protect the rights, property or personal safety of ImmunifyMe, its employees, its affiliates, directors or members of the public at large.
    3. These disclosures may be necessary to comply with our legal obligations, for the protection of your or another person's vital interests or for the purposes of our or a third party’s legitimate interest in keeping the Website secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage. Where appropriate, we may notify you about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a riskchild of fraud upon ImmunifyMe and its Website and/or its Software applications and/or mobile applications. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that guest about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.
    4. Service Providers. ImmunifyMe uses a variety of third party service providers to help us provide services related to the Website. These service providers may help us to perform product development, maintenance and debugging, allow the provision of our services through third party platforms and software tools, or provide customer service, advertising, or payments services or any other services. These providers have limited access to your information to perform these tasks on our behalf and are required to protect and to use it only for the purposes for which it was disclosed and consistent with this Privacy Policy.
    5. Social Media Platforms. Where permissible according to applicable law we may use certain limited personal information about you, such as your email address, to hash it and to share it with social media platforms, such as Facebook or Google, to generate leads, drive traffic to our websites or otherwise promote our products and services or the Website. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest. The social media platforms with which we may share your personal data are not controlled or supervised by ImmunifyMe. Therefore, any questions regarding how your social media platform service provider processes your personal data should be directed to such provider. Please note that you may, at any time ask ImmunifyMe to cease processing your data for these direct marketing purposes by sending an e-mail to privacy@immunify.me.
  4. 4. OTHER IMPORTANT INFORMATION
    1. Analyzing your Communications. We may review, scan, or analyze your communications on the Website for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.
    2. Google Maps/Earth. Parts of the Website may use Google Maps/Earth services, including the Google Maps API(s). Use of Google Maps/Earth is subject to Google Maps/Earth Additional Terms of Use and the Google Privacy Policy.
  5. 5. THIRD PARTY PARTNERS & INTEGRATIONS
    1. The Website may contain links to third party websites or services, such as third-party integrations, co-branded services, or third party-branded services (“Third Party Partners”). ImmunifyMe doesn’t own or control these Third-Party Partners and when you interact with them, you may be providing information directly to the Third-Party Partner, ImmunifyMe, or both. These Third-Party Partners will have their own policies for use, protection and disclosure of personal information. We encourage you to review the privacy policies of the other websites you visit.
    2. GENERAL DATA PROTECTION REGULATION COMPLIANCES:
      The General Data Protection Regulation (“GDPR”) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union. It also addresses the export of personal data outside the EU. The GDPR places limits on the gathering and use of personal data and establishes clear responsibilities for companies that collect it, as well as clear rights for people whose data is gathered. ImmunifyMe is compliant to the GDPR, and if you are an EU resident, then you may access ImmunifyMe’s Privacy Policy applicable to the EU Residents (here)
  6. 6. YOUR RIGHTS
    1. You are responsible for keeping your personal information up-to-date. You have the right to ask us to correct inaccurate or incomplete personal information concerning you.
    2. In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. We generally retain your personal information forever in order to comply with our legal obligations. If you no longer want us to use your information to provide the Website to you, you can request that we erase your personal information. Please note that if you request the erasure of your personal information:
      1. We may retain some of your personal information as necessary for our legitimate business interests;
      2. We may retain and use your personal information to the extent necessary to comply with our legal obligations;
      3. Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible.
    3. Withdrawing Consent and Restriction of Processing. Where you have provided your consent to the processing of your personal information by ImmunifyMe you may withdraw your consent by sending an e-mail to privacy@immunify.me . Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.
    4. We do not sell your personal information for processing by direct marketing agencies. We may however use your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing ImmunifyMe will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defense of legal claims.
  7. 7. CHANGES TO THIS PRIVACY POLICY
    1. ImmunifyMe reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Website and update the “Last Updated” date at the top of this Privacy Policy. Your continued access to or use of the Website will be subject to the revised Privacy Policy.

  8. CONTACT US

    If you have any questions or complaints about this Privacy Policy or ImmunifyMe’s information handling practices, you may email us or contact us at:

    E-mail id: privacy@immunify.me

    Contact Information:   3rd Floor, Altrade Business Center, Platina Tower, MG Road, Gurugram, 122002, India

Please read these Terms of Service carefully as they contain important information about your legal rights, remedies and obligations. By accessing or using our Website (“https://www.immunifyme.com) and our services, you agree to comply with and be bound by these Terms of Service.
Last Updated: 17th January 2020

Thank you for using our Website! These Terms of Service ("Terms") constitute a legally binding agreement ("Agreement") between you and ImmunifyMe (the contracting entity being “Immunifyme Healthcare Technologies Pvt. Ltd (registered in India); Immunifyme Healthtec Pvt. Ltd (registered in Sri Lanka); Immunifyme Healthtec SARLS (registered in Luxemburg) , primarily having its office at (3rd Floor, Altrade Business Center, Platina Tower, MG Road, Gurugram, 122002, India) which governs your access to and use of our Website including our mobile, tablet and other smart device applications and all associated services any updates and up gradation of the same (collectively, "Services"). The website, the applications and the Services are hereinafter collectively called the “Website”.

Our collection and use of personal information in connection with your access to and use of the Website is described in our Privacy Policy.

  1. The Website makes available information with respect our business which inter-alia includes cloud-based eco-systems to improve vaccination monitoring and other related services pertaining to child care for children up to the age of 5 (five years) with other ancillary services that are being provided by ImmunifyMe. The Website also provides the facility to make payment towards the services that may be booked and utilized by the clients/customers of ImmunifyMe.
  2. To promote the Website other member content may be displayed on other websites, in applications, within emails, and in online and offline advertisements. The Website may contain links to third-party websites or resources (“Third-Party Services”). Such Third-Party Services may be subject to different terms and conditions and privacy practices. ImmunifyMe is not responsible or liable for the availability or accuracy of such Third-Party Services, or the content, products, or services available from such Third-Party Services. Links to such Third-Party Services are not an endorsement by ImmunifyMe of such Third-Party Services.
  3. Due to the nature of the Internet, ImmunifyMe cannot guarantee the continuous and uninterrupted availability and accessibility of the Website. ImmunifyMe may restrict the availability of the Website or certain areas or features thereof, if this is necessary in view of capacity limits, the security or integrity of our servers, or to carry out maintenance measures that ensure the proper or improved functioning of the Website. ImmunifyMe may improve, enhance and modify the Website and introduce new services from time to time.
  4. ImmunifyMe may make access to and use of the Website, or certain areas or features of the Website, subject to certain conditions or requirements, such as completing a verification process, linked to your mobile phone or any other verification processes.
  5. User verification on the Internet is difficult and we do not assume any responsibility for the confirmation of a user’s identity.
  6. The access to or use of certain areas and features, the Website may be subject to separate policies, standards or guidelines, or may require that you accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions applicable to a specific area or feature of the Website, the latter terms and conditions will take precedence with respect to your access to or use of that area or feature, unless specified otherwise.
  7. ImmunifyMe reserves the right to modify these Terms at any time in accordance with this provision. If we make changes to these Terms, we will post the revised Terms on the Website and update the “Last Updated” date at the top of these Terms. You understand and agree that your continued access to or use of the Website will constitute acceptance of the revised Terms.
  8. You must register an account ("User Account") to access and use certain features of the Website, such as for accessing the records of vaccination, other features pertaining to early childhood care including access to various healthcare providers and/or other services from the Website. You may register for a User Account using an email address and creating a password. You must provide accurate, current and complete information during the registration process.
  9. You are responsible for maintaining the confidentiality and security of your User Account credentials and may not disclose your credentials to any third party. You are liable for any and all activities conducted through your User Account. All payments received pursuant to the use of the User Account shall be deemed to have been paid by the you shall be considered as a genuine consideration and ImmunifyMe shall not be responsible or liable for any refunds due to any fraudulent charges.
  10. Subscriptions: You may use your User Account for purchasing the subscriptions/paid services/ and or making certain payments to the vendors and/or for any other subscriptions etc.
  11. You acknowledge and agree that the Website and the content available on the Website (“ImmunifyMe Content”), including all associated intellectual property rights, are the exclusive property of ImmunifyMe and/or its licensors or authorizing third-parties. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Website. All trademarks, service marks, logos, trade names, and any other source identifiers of ImmunifyMe used on or in connection with the Website and SGRK Content are trademarks or registered trademarks of ImmunifyMe. Trademarks, service marks, logos, trade names and any other proprietary designations of third parties used on or in connection with the Website are used for identification purposes only and may be the property of their respective owners.
  12. You will not use, copy, adapt, modify, prepare derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast or otherwise exploit the Website. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by ImmunifyMe or its licensors, except for the licenses and rights expressly granted in these Terms.
  13. ImmunifyMe has tied up with RazorPay Software Pvt. Ltd. (“RazorPay”) for facilitating the online payment facility available on the Website. Upon making payment on the Website, You shall be bound by the terms and conditions of the payment gateway in addition to the terms stated herein.
  14. Cancellation: You may cancel your subscription to the Website at any time. As a general rule, ImmunifyMe is not bound to make any refunds for the amount of consideration already paid by you [Client] in the event of either termination of the arrangement between the parties or in the event of any occurrence which is not contemplated by these terms.
  15. You as an user, you can leave a public review (“Review”) and submit a star rating (“Rating”) about your experience of the Website/ and or the Services and/or the Vendors. Ratings and Reviews are not verified by Website for accuracy and may be incorrect or misleading. Ratings and Reviews however must be as accurate and may not contain any offensive or defamatory language.
  16. You are solely responsible for compliance with any and all laws, rules, regulations, and tax obligations that may apply to your use of the Website. In connection with your use of the Website, you will not and will not assist or enable others to:
    1. breach or circumvent any applicable laws or regulations, agreements with third-parties, third-party rights, or our Terms and Conditions
    2. use, display, mirror or frame the Website or any individual element within the Website, ImmunifyMe 's name, any ImmunifyMe trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page on the Website, without ImmunifyMe 's express written consent;
    3. dilute, tarnish or otherwise harm the ImmunifyMe brand in any way, including through unauthorized use, registering and/or using ImmunifyMe or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to ImmunifyMe’s domains, trademarks, taglines, or promotional campaigns;
    4. use any robots, spider, crawler, scraper or other automated means or processes to access, collect data or other content from or otherwise interact with the Website for any purpose;
    5. avoid, bypass, remove, deactivate, impair, descramble, or otherwise attempt to circumvent any technological measure implemented by ImmunifyMe or any of ImmunifyMe 's providers or any other third party to protect the Website;
    6. take any action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the Website;
    7. violate or infringe anyone else’s rights or otherwise cause harm to anyone
  18. ImmunifyMe may immediately, without notice, terminate this Agreement and/or stop providing access to the Website if
    1. you have materially breached your obligations under these Terms, the payments terms, our Policies,
    2. you have violated applicable laws, regulations or third party rights, or
    3. ImmunifyMe believes in good faith that such action is reasonably necessary to protect the personal safety or property of ImmunifyMe and its Website visitors, its other users and clients.
  19. If you choose to use the Website, you do so voluntarily and at your sole risk. The Website is provided “as is”, without warranty of any kind, either express or implied.
  20. As a user of the Website, you shall always input true and correct information about yourself and about the child, whose records you intend to maintain. You understand and agree that all reports that are generated against your User Account are based upon the information that is inputted by you on the Website. You understand and agree that all other information provided to you is via the various Healthcare Providers that have been registered on the Website, based upon the information provided by such Healthcare Providers. ImmunifyMe does not claim any responsibility for the information that is provided by such Healthcare Providers upon your interaction with them.
  21. Best possible efforts have been made to provide reliable and professional information about the services (“Information”) that are being provided. The Information available on the Website has been curated and uploaded with their respective sources. However, the Information is purely for the purposes of education and support and in no way a substitute to any medical advice or treatment or consultation. The use of the Information by the User is at his own risk and cost. The Information is not exhaustive. The User should not diagnose his own sickness on the basis of Information present on this Website. ImmunifyMe does not claim or guarantee a cure of any sickness or complaint. Please do note that the therapies and recommendations (including diet and medical prescriptions) are given based upon the disclosures made by the User and results may vary person to person.
  22. The entire responsibility of checking and adhering to the legal status of taking advice and/or treatment, and/or therapy through any medium (personal/internet/online/distance) lies with the User.
  23. If we choose to conduct identity verification or background checks on any user, to the extent permitted by applicable law, we disclaim warranties of any kind, either express or implied, that such checks will identify prior misconduct by a guest or guarantee that a guest will not engage in misconduct in the future.
  24. You assume full responsibility for the choices you make before, during and after your use of the Website.
  25. The foregoing disclaimers apply to the maximum extent permitted by law. You may have other statutory rights. However, the duration of statutorily required warranties, if any, shall be limited to the maximum extent permitted by law.
  26. Unless your Country of Residence is in the EU, you acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the Website, and/or use of services via the Website or any other interaction you have with ImmunifyMe personnel whether in person or online remains with you. Neither ImmunifyMe nor any other party involved in creating, producing, or delivering the Website will be liable for any incidental, special, exemplary or consequential damages, including lost profits, loss of data or loss of goodwill, service interruption, computer damage or system failure or the cost of substitute products or services, or for any damages for personal or bodily injury or emotional distress arising out of or in connection with (i) these Terms, and (ii) from the use of or inability to use the Website. In no event will ImmunifyMe’s aggregate liability arising out of or in connection with these Terms and your use of the Website including, but not limited to, payment of the charges for the services provided and/or any other applicable charges via the Website, or from the use of or inability to use the Website, exceed the amounts you have paid via the Website.
  27. You agree to release, defend (at ImmunifyMe’s option), indemnify, and hold ImmunifyMe and its affiliates and subsidiaries, including but not limited to, its officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal fees, arising out of or in any way connected with (i) your breach of these Terms or our Policies, (ii) your improper use of the Website, or (iii) your breach of any laws, regulations or third party rights.
  28. You and ImmunifyMe mutually agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement or interpretation thereof, or to the use of the Website, (collectively, “Disputes”) will be settled by arbitration. The Arbitration shall be carried out under the Arbitration and Conciliation Act, 1996 (as applicable in India and as amended from time to time).
  29. You and ImmunifyMe each agree that the following claims are exceptions to the Arbitration Agreement and will be brought in a judicial proceeding in a court of competent jurisdiction: (i) Any claim related to actual or threatened infringement, misappropriation or violation of ImmunifyMe’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights; (ii) Any claim seeking emergency injunctive relief based on exigent circumstances (e.g., imminent danger or commission of a crime, hacking, cyber-attack).
  30. These terms shall be governed by the laws of India, and the courts in New Delhi shall have the exclusive jurisdiction over the matters pertaining to these Terms.
  31. We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Website (“Feedback“). You may submit Feedback by emailing us, through the “Contact” section of the Website, or by other means of communication. Any Feedback you submit to us will be considered non-confidential and non-proprietary to you. By submitting Feedback to us, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.
  32. Except as they may be supplemented by additional terms and conditions, policies, guidelines or standards, these Terms constitute the entire Agreement between ImmunifyMe and you pertaining to the subject matter hereof, and supersede any and all prior oral or written understandings or agreements between ImmunifyMe and you in relation to the access to and use of the Website.
  33. No joint venture, partnership, employment, or agency relationship exists between you and ImmunifyMe as a result of this Agreement or your use of the Website.
  34. These Terms do not and are not intended to confer any rights or remedies upon any person other than the parties.
  35. If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.
  36. ImmunifyMe’s failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise permitted under law.
  37. ImmunifyMe makes no representation that the Website operates (or is legally permitted to operate) in all geographic areas, or that the Information, Website, or services are appropriate or available for use in other locations. Accessing the Website from territories where the Website or any Information or functionality of the Website or portion thereof is illegal is expressly prohibited. Any access of the Website and the Information thereof by the User from any prohibited jurisdiction is at the entire risk and cost of the User and ImmunifyMe shall not be responsible for such access. The User shall always be responsible for his own compliance of the applicable laws.

    38. If you have any questions about these Terms please email us at privacy@immunify.me

Introduction

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our website, www.ImmunifyMe.com (“Website”). If you see an undefined term in this Policy, it has the same definition as in our Terms of Service and/or our generic Privacy Policy, which you may access from here. If you are at this page, then you are ImmunifyMe’s client/customer/ user, who are EU Residents, to whom the General Data Protection Regulations apply. The General Data Protection Regulation (“GDPR”) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union. It also addresses the export of personal data outside the EU. The GDPR places limits on the gathering and use of personal data and establishes clear responsibilities for companies that collect it, as well as clear rights for people whose data is gathered. This Policy describes how ImmunifyMe collects, uses and discloses information, and what choices you have with respect to the information.

Services

It is ImmunifyMe's policy to respect your privacy regarding any information we may collect while using our software applications and websites, collectively called the Services. This Policy applies when you use our Services and for such purposes, the Data Controller are our clients/customers/ Healthcare Providers and ImmunifyMe is the Data Processor.

We process two main types of personal data.

  1. Customer Data - Personal data that forms part of data that is provided by our customers/clients/Healthcare Providers.
  2. Other Data - Personal data about our customers, visitors and other individuals that is collected and processed directly by us.
Information we collect
Customer Data

As customers, the data is provided by you, when you use ImmunifyMe’s Website and the Services therein. Customer Data may be processed by us as a result of customer’s use of the Services when our customers input or upload information onto the Website. This data includes name, email address, phone number, landline number, other medical information and documents. We collect billing details for invoice purposes.

Other Data

Customers provide data that is necessary to create user accounts.

  • Account Information. When you sign up on the Website, we require certain information such as your first name, last name, and email address. To use certain features of the Website, we may ask you to provide additional information, which may include your address, and phone number.
  • Payment Information. To use certain features of the Website (such as to make payment towards the license fee/products and/or services), we may require you to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of payments via the payment gateway.
  • Communications with ImmunifyMe. When you communicate with ImmunifyMe or use the Website to communicate with us, we collect information about your communication and any information you choose to provide.
  • Information you choose to give us. You may choose to provide us with additional personal information in order to obtain a better user experience when using the Website. This additional information will be processed based on your consent.
  • Other Information. You may otherwise choose to provide us information when you fill in a form, conduct a search, respond to surveys, post to community forums, participate in promotions, or use other features on the Website (if available and applicable).
  • Information provided to the payment gateway. The payment gateway may require the information as is necessary for the adequate performance of the contract with you and to comply with applicable law (such as anti-money laundering regulations). Without it, you will not be able to use the payment gateway. Such information that is collected will be controlled by and shall be liable to be protected by the payment gateway provider under its own terms of service and privacy policy.
  • Information We Automatically Collect from Your Use of the Website. When you use the Website, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Website.
  • Geo-location Information. When you use certain features of the Website, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device’s GPS to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu. The Website may also collect this information even when you are not using the app if this connection is enabled through your settings or device permissions.
  • Usage Information. We collect information about your interactions with the Website such as the pages or content you view, your searches for a product/service that is provided by ImmunifyMe, and other actions on the Website.
  • Log Data and Device Information. We automatically collect log data and device information when you access and use the Website, even if you have not created an account with ImmunifyMe and/or the Website or logged in. That information includes, among other things: details about how you’ve used the Website (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the Website.
  • Cookies and Similar Technologies. We use cookies and other similar technologies. We may also allow our business partners to use these tracking technologies on the Website, or engage others to track your behaviour on our behalf.
  • Information We Collect from Third Parties. ImmunifyMe may collect information, including personal information, which others provide about you when they use the Website or reach the Website through a third-party, or obtain information from other sources and combine that with information we collect through the Website. We do not control, supervise or are responsible for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.
  • Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you. We may receive information about you and your activities on and off the Website through partnerships, or about your experiences and interactions from our partner ad networks.
How we use your data

How we use your personal data will depend on how you use those Services. The data provided by you will be used by ImmunifyMe in accordance with your consent, instructions, including any applicable terms in the Terms of Service available on our Website and as required by applicable law. Other Data is used by us to provide our services, send our newsletters and to communicate with you by responding to your requests, comments and questions.

Lawful bases for processing

We have lawful bases to process your personal data. We also use your consent as bases for lawfully processing your personal data. We process your personal data only when we have a lawful basis. Your data is processed upon signing accepting the terms of service and consents, which forms the lawful basis for processing personal data. For certain processing, such as specific direct marketing, we may also use legitimate interests as provided under the Data Protection Regulations. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. Where you have consented to a particular processing, you have a right to withdraw the consent at any time.

How we use Customer data

We use your data to authenticate you and authorize access to our Services We only process your Data in accordance with your instructions to provide our Services and provide customer support to you. In each case, ImmunifyMe collects such information only in so far as is necessary or appropriate to fulfil the purpose of the interaction with our Services, such as:

  • To send emails and other communications. We may send you Service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our Services and our Services offerings. These communications are considered part of the Services and you may not opt out of them.
  • Customer Support. If you send us a request (for example via a support email or via one of our feedback mechanisms), we respond to your request or to help your issues.
  • For any other purpose as provided for in and opted-in by you
  • In accordance with or as may be required by law.
How we use Other data

We may send you Service related messages or marketing / promotional materials. You may choose to restrict the collection or use of your personal information We will update you with improvements in our services, new features and from time to time also carry out direct marketing of our products and services. Direct marketing is carried out only if you consent to receiving such communications from us or we have a legitimate purpose for doing so.

Users under 16 years of age

The Sites and Services do not knowingly collect personal information from users under the age of 16 The profiles being created are by parents of various children under the age of 16 for the purposes of utilising the Services provided herein, and by use of the Services herein, an express consent is given by the users/customers to use the information provided therein by ImmunifyMe for the purposes generating generic statistical data or reports as required by ImmunifyMe.

Data Retention Policy

We will retain your personal information for as long as is needed to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

Customer Data -

We retain your information for as long as you continue to use the Software and Services. We may also retain your personal information for extended period under applicable statutory laws. ImmunifyMe will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the terms and conditions of our Registration Form that are used by the customers/clients/users

Other Data -

We retain your information for as long as necessary for the purposes that we have described in this Policy ImmunifyMe may retain Other Information pertaining to you for as long as necessary for the purposes described in this Policy.

Your Rights -

You can request to access, update or correct your personal information. You also have the right to object to direct marketing. Under the GDPR regulations, your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you may also have the right to request to have your personal information deleted or restricted and ask for portability of your personal information.

Your Rights to Control Data -

Whenever you use our Services, we aim to provide you easy means to access, modify, delete, object to or restrict use of your personal information We strive to give you ways to access, update/modify your data quickly or to delete it unless we have to keep that information for legal purposes. Some rights can be access from within the ImmunifyMe application. For visitors, these rights can be exercised by contacting us with your specific request.

  • Change or Correct Data: You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
  • Delete Data: You can ask us to erase or delete all or some of your personal data (e.g. if it is no longer necessary to provide Services to you).
  • Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g. if we have no legal right to keep using it) or to limit our use of it (e.g. if your personal data is inaccurate or unlawfully held).
  • Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine readable form.
Data Retention

We keep some personal data even after termination/suspension of the use of the Software Once you choose to terminate the relationship with ImmunifyMe, we generally delete your personal information within 180 (one hundred and eighty) days of termination of Services. Some information that is necessary for statutory obligations such as records of payment processing, invoicing data will be retained as necessary.

Your information shared with others
Recipients of your data

Your data will be shared with other recipients in order to provide you with Services. We use third party servers/systems, that have been listed in the Annexure to this Policy. These third-parties provide the services necessary for use of the Software. While we aim to limit the sharing of your data, at times, it is necessary to share your data with certain service providers. Examples of when and for what purpose your data is shared include data center/ hosting services, email marketing services, etc. The following categories of recipient will most likely receive your data in order for us to provide services to you To Comply with Laws. - If we receive a request for information, we may disclose if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process.

Cross-Border Data Transfers

Your data will be stored and processed in multiple countries including outside of the European Union (EU) Region Since we are an international company, your data will be processed outside of the EU region. Your data will be processed within Third Party Data Centres in USA, currently our servers situated at AWS, West Virginia, United States of America.

Security Measures to Protect your Data
Security Measures

We implement security controls to prevent breaches and unauthorised access to your data.

We maintain reasonable and appropriate security measures to protect Customer Data and Other Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

Examples of security measures include physical access controls, HTTPS, restricted access to data, monitoring for threats and vulnerabilities etc.

We also subject our services to internationally recognised certification and attestation standards. Details about our security measures are available at our website.

Protection of personal information

We use commercial efforts to maintain safeguards for protection of your Personal Information ImmunifyMe takes all measures reasonably necessary to protect against the

unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Other Informations
Contact Information

You can contact us about this Policy If you have questions or complaints regarding this Policy, you may contact us through email at privacy@immunify.me As a resident of the European Economic Area you have additional rights. If you are not satisfied with the resolution, you can also lodge a complaint with the Supervisory Authority in the country of your residence within the EU.

Privacy policy change

ImmunifyMe may change this Privacy Policy from time to time, at our sole discretion.

ImmunifyMe reserves the right to modify this Policy at any time in accordance with this provision. If we make changes to this Policy, we will post the revised Privacy Policy on the Website and update the “Last Updated” date at the top of this Policy. Your continued access to or use of the Website and the Services will be subject to the revised Privacy Policy.

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