E-mail id: email@example.com
Contact Information:   3rd Floor, Altrade Business Center, Platina Tower, MG Road, Gurugram, 122002, India
Please read these Terms of Service carefully as they contain
important information about your legal rights, remedies and
obligations. By accessing or using our Website
(“https://www.immunifyme.com) and our services, you agree to
comply with and be bound by these Terms of Service.
Last Updated: 17th January 2020
Thank you for using our Website! These Terms of Service ("Terms") constitute a legally binding agreement ("Agreement") between you and ImmunifyMe (the contracting entity being “Immunifyme Healthcare Technologies Pvt. Ltd (registered in India); Immunifyme Healthtec Pvt. Ltd (registered in Sri Lanka); Immunifyme Healthtec SARLS (registered in Luxemburg) , primarily having its office at (3rd Floor, Altrade Business Center, Platina Tower, MG Road, Gurugram, 122002, India) which governs your access to and use of our Website including our mobile, tablet and other smart device applications and all associated services any updates and up gradation of the same (collectively, "Services"). The website, the applications and the Services are hereinafter collectively called the “Website”.
If you have any questions about these Terms please email us at firstname.lastname@example.org
It is ImmunifyMe's policy to respect your privacy regarding any information we may collect while using our software applications and websites, collectively called the Services. This Policy applies when you use our Services and for such purposes, the Data Controller are our clients/customers/ Healthcare Providers and ImmunifyMe is the Data Processor.
We process two main types of personal data.
As customers, the data is provided by you, when you use ImmunifyMe’s Website and the Services therein. Customer Data may be processed by us as a result of customer’s use of the Services when our customers input or upload information onto the Website. This data includes name, email address, phone number, landline number, other medical information and documents. We collect billing details for invoice purposes.
Customers provide data that is necessary to create user accounts.
How we use your personal data will depend on how you use those Services. The data provided by you will be used by ImmunifyMe in accordance with your consent, instructions, including any applicable terms in the Terms of Service available on our Website and as required by applicable law. Other Data is used by us to provide our services, send our newsletters and to communicate with you by responding to your requests, comments and questions.
We have lawful bases to process your personal data. We also use your consent as bases for lawfully processing your personal data. We process your personal data only when we have a lawful basis. Your data is processed upon signing accepting the terms of service and consents, which forms the lawful basis for processing personal data. For certain processing, such as specific direct marketing, we may also use legitimate interests as provided under the Data Protection Regulations. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. Where you have consented to a particular processing, you have a right to withdraw the consent at any time.
We use your data to authenticate you and authorize access to our Services We only process your Data in accordance with your instructions to provide our Services and provide customer support to you. In each case, ImmunifyMe collects such information only in so far as is necessary or appropriate to fulfil the purpose of the interaction with our Services, such as:
We may send you Service related messages or marketing / promotional materials. You may choose to restrict the collection or use of your personal information We will update you with improvements in our services, new features and from time to time also carry out direct marketing of our products and services. Direct marketing is carried out only if you consent to receiving such communications from us or we have a legitimate purpose for doing so.
The Sites and Services do not knowingly collect personal information from users under the age of 16 The profiles being created are by parents of various children under the age of 16 for the purposes of utilising the Services provided herein, and by use of the Services herein, an express consent is given by the users/customers to use the information provided therein by ImmunifyMe for the purposes generating generic statistical data or reports as required by ImmunifyMe.
We will retain your personal information for as long as is needed to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
We retain your information for as long as you continue to use the Software and Services. We may also retain your personal information for extended period under applicable statutory laws. ImmunifyMe will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the terms and conditions of our Registration Form that are used by the customers/clients/users
We retain your information for as long as necessary for the purposes that we have described in this Policy ImmunifyMe may retain Other Information pertaining to you for as long as necessary for the purposes described in this Policy.
You can request to access, update or correct your personal information. You also have the right to object to direct marketing. Under the GDPR regulations, your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you may also have the right to request to have your personal information deleted or restricted and ask for portability of your personal information.
Whenever you use our Services, we aim to provide you easy means to access, modify, delete, object to or restrict use of your personal information We strive to give you ways to access, update/modify your data quickly or to delete it unless we have to keep that information for legal purposes. Some rights can be access from within the ImmunifyMe application. For visitors, these rights can be exercised by contacting us with your specific request.
We keep some personal data even after termination/suspension of the use of the Software Once you choose to terminate the relationship with ImmunifyMe, we generally delete your personal information within 180 (one hundred and eighty) days of termination of Services. Some information that is necessary for statutory obligations such as records of payment processing, invoicing data will be retained as necessary.
Your data will be shared with other recipients in order to provide you with Services. We use third party servers/systems, that have been listed in the Annexure to this Policy. These third-parties provide the services necessary for use of the Software. While we aim to limit the sharing of your data, at times, it is necessary to share your data with certain service providers. Examples of when and for what purpose your data is shared include data center/ hosting services, email marketing services, etc. The following categories of recipient will most likely receive your data in order for us to provide services to you To Comply with Laws. - If we receive a request for information, we may disclose if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process.
Your data will be stored and processed in multiple countries including outside of the European Union (EU) Region Since we are an international company, your data will be processed outside of the EU region. Your data will be processed within Third Party Data Centres in USA, currently our servers situated at AWS, West Virginia, United States of America.
We implement security controls to prevent breaches and unauthorised access to your data.
We maintain reasonable and appropriate security measures to protect Customer Data and Other Data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
Examples of security measures include physical access controls, HTTPS, restricted access to data, monitoring for threats and vulnerabilities etc.
We also subject our services to internationally recognised certification and attestation standards. Details about our security measures are available at our website.
Protection of personal information
We use commercial efforts to maintain safeguards for protection of your Personal Information ImmunifyMe takes all measures reasonably necessary to protect against the
unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
You can contact us about this Policy If you have questions or complaints regarding this Policy, you may contact us through email at email@example.com As a resident of the European Economic Area you have additional rights. If you are not satisfied with the resolution, you can also lodge a complaint with the Supervisory Authority in the country of your residence within the EU.